Job Description

OVERVIEW
Starting wage is based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. Construction Resources offers additional competitive and non-financial benefits.

The Administrative Support Specialist is responsible for providing administrative assistance and accurate data entry services to ensure the smooth operation of our warehouse distribution. This role requires attention to detail, excellent organizational skills, and the ability to work efficiently under minimal supervision.

JOB DESCRIPTION
Key Performance Indicators:

• Data Entry
• Administrative Support
• Record Maintenance
• Communication
• Documentation and Reporting
• Project Support
• Customer Service
• Problem Solving

Responsibilities:

• Accurately input data into databases, spreadsheets, and other digital platforms.
• Verify data for accuracy and completeness.
• Maintain confidentiality and security of all data entered.
• Assist with administrative tasks such as filing, scanning, photocopying, and organizing documents.
• Respond to inquiries via phone, email, or in-person, directing them to the appropriate personnel.
• Update and maintain records, files, and databases.
• Ensure records are organized and easily accessible.
• Assist with record retrieval and archiving as required.
• Collaborate with team members and other departments to exchange information and support ongoing projects.
• Communicate effectively with internal and external stakeholders.
• Compile data and generate reports as requested by management.
• Collaborate with team members to ensure project deadlines and objectives are achieved.
• Provide exceptional customer service to internal and external stakeholders.
• Address inquiries and resolve issues in a timely and professional manner.
• Serve as a point of contact for clients, vendors, and partners, directing them to the appropriate personnel as needed.
• Identify and resolve data entry issues or discrepancies in a timely manner.
• Troubleshoot technical problems related to data entry systems or software.

Basic Qualifications:

• High School Diploma or GED required.
• Proven experience in data entry and administrative support roles.
• Proficiency in MS Office (especially Excel, Word, and Outlook) and data entry software.
• Excellent typing skills with a high degree of accuracy and speed.
• Strong attention to detail and organizational skills.
• Ability to prioritize tasks and manage time effectively.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with office equipment such as scanners, printers, and photocopiers.
• Discretion and confidentiality when managing sensitive information.

Preferred Qualifications:

• More than 3 years’ experience with office equipment such as printers, copiers, and fax machines.
• More than 3 years’ experience in data entry or administrative support roles.
• Familiarity with CRM tools and software.
• Previous construction industry experience.
• Prior experience in a support role to warehouse operations

WORK LOCATION
Onsite – In order to fulfill responsibilities of the Administrative Support Specialist position, this job is required to work in a specific Construction Resources manufacturing, production, or office environment.

Additional details will be provided during the interview process.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to speak or hear. The employee is frequently required to sit for extended periods of time, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

POSTION TYPE/EXPECTED HOURS OF WORK
This is a full-time position that requires overtime as business needs dictate.

OTHER DUTIES
Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

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