Job Description

A well-established Property & Casualty insurance agency in Chesapeake is seeking a dependable, organized, and customer-focused Administrative Assistant to support our licensed insurance agents and help keep our office running smoothly.

This is an excellent opportunity for someone with administrative experience who is interested in building a long-term career in the insurance industry . Previous insurance experience is not required . We are willing to train the right candidate and will help facilitate the process of obtaining a Property & Casualty insurance license .

You'll receive hands-on training, industry education, and opportunities for professional growth and advancement—all while working in a supportive, team-oriented environment.

What You'll Do

As an Insurance Administrative Assistant, you'll provide day-to-day administrative and customer service support to our agents and clients. Responsibilities include:

• Answering and managing a busy phone line in a professional and friendly manner

• Responding to customer emails and assisting with general service questions

• Providing administrative support to licensed insurance agents

• Maintaining accurate records and organizing agent reports

• Processing reports, documents, and other insurance-related paperwork

• Tracking documents and following up on outstanding information

• Maintaining organized electronic and physical files

• Making customer retention and follow-up calls

• Assisting customers and helping direct their needs to the appropriate team member

• Supporting general office operations and other administrative tasks as needed

What We're Looking For

We're looking for someone who is reliable, professional, detail-oriented, and comfortable working in a fast-paced office environment.

Qualifications include:

• Previous administrative or office experience

• Valid driver's license and good driving record

• Proficiency with Microsoft Word and Excel

• Strong verbal and written communication skills

• Professional and confident phone presence

• Excellent organizational and time-management skills

• Ability to manage multiple priorities and follow through on tasks

• Strong attention to detail and accuracy

• Good problem-solving and conflict-resolution skills

• Positive attitude and strong work ethic

• Ability to work independently as well as part of a team

• Willingness to learn about the Property & Casualty insurance industry

Build a Career in Insurance

This position offers more than a traditional administrative role. For the right person, it is an opportunity to learn the insurance business, develop valuable industry skills, and advance professionally .

We are willing to provide training and support to help the successful candidate work toward obtaining a Property & Casualty insurance license .

If you're organized, enjoy helping people, and are looking for a position where you can learn and grow, we'd like to hear from you.

Apply today to take the next step toward a career in the insurance industry.

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